Using the 9-1-1 System
9-1-1 is the emergency number in Fargo. You can call this number 24 hours a day for police, fire or emergency medical services. It can save you valuable time in an emergency. We want you to know how and when to call 9-1-1 in case you have an emergency.
Call 9-1-1 when...
- police, fire and medical response is needed.
- you see fire or smoke.
- life and/or property are in danger.
- a crime is being committed.
- an ambulance is necessary.
Anyone can call 9-1-1
Children should be taught to call 9-1-1 for police, fire or medical help. A preprogrammed speed dial button may be helpful for those with vision impairments. The hearing-impaired can use a TDD machine.
How to call 9-1-1
To call 9-1-1 from a home phone or a simple business phone, pick up the phone and press the numbers, 9-1-1.To call 9-1-1 from a Centrex or PBX business extension, obtain an outside line (usually with "9"), and then press the numbers, 9-1-1. To call 9-1-1 from a pay phone, no money is needed; simply press the numbers 9-1-1. To call 9-1-1 from a cellular phone or mobile phone, press the numbers 9-1-1. No location information will be displayed.
Providing information to the 9-1-1 dispatcher
Try to remain calm when explaining the emergency and speak clearly. Tell the 9-1-1 dispatcher:
- your name
- the location of the emergency
- the type of emergency
The 9-1-1 dispatcher will then ask you more questions. Provide the answers as best you can.Stay on the telephone until the dispatcher says it is okay to hang up. Remember, don't call 9-1-1 to ask questions or to play a joke. Post your address and phone number by each telephone so anyone will be able to give the vital information needed for a quick response. Make sure your house number is visible from the street.
To contact police, fire or medical services in a non-emergency situation:
- Call Fargo Fire at 241-1540.
- Call Fargo Police at 241-1437.
- Call F-M Ambulance at 364-1700.