Office of Professional Standards
The Fargo Police Department's Office of Professional Standards was established to ensure the quality and integrity of police services to the community. This office welcomes citizen feedback about its officers. If one of our officers did an exceptional job in handling a situation, please let us know. We also want to hear from you if you have concerns about poor performance involving a member of our department.
To communicate your compliments and concerns, contact:
Sgt. Mike Mitchell
Phone: (701) 476-4189
Fax: (701) 297-7789
Our complaint process
It is the intention of the Fargo Police Department to balance openness and accessibility in receiving complaints with fairness and respect for its employees. The complaint process is not a mechanism for retaliation, spurious claims, personal vendettas or petty grievances. The purpose of the process is to provide citizens, as well as members of the department, with the opportunity to resolve problems, protect individual rights, assure high-quality and consistent service, and ensure improved employee and departmental performance when necessary.
How to File a Complaint
During normal business hours, citizens may come to police headquarters located at 222 4 St. N. to file a complaint. Complaints will be received by the supervisor responsible for the Office of Professional Standards. If this supervisor is not available, or if it is after hours, a weekend or a holiday, an on-duty supervisor will receive complaints.
Complaints may also be filed in writing, either on a department-provided complaint form, or by letter.
Complaints will be thoroughly investigated. You may be asked to provide additional information, answer questions, explain your concerns or give feedback on how you think your complaint may be resolved.
Depending on the complexity of the case and the current workload of the staff, some investigations may take longer than others. Every reasonable effort will be made to complete the investigation within 90 days. Many complaints are resolved in a shorter period of time. You are welcome to call the Office of Professional Standards any time at 476-4189 and get an updated status of the complaint.
When the investigation is completed, you will be notified of the outcome. Completed investigations are submitted to the Office of the Chief of Police for further action if appropriate.
Disposition of Complaints
- Sustained: The investigation revealed sufficient evidence to support the allegations.
- Not sustained: The investigation failed to disclose sufficient evidence to support the allegation.
- Exonerated: The acts providing the basis for the complaint occurred, but they were justified, lawful, and proper.
- Unfounded: The investigation proved the allegation is false and did not occur.